Privacy Policy

Privacy Policy

Last updated: July 5, 2025

Birch Mountain Ventures LLC (DBA - Live New York) respects your privacy and is committed to protecting the personal information you share when visiting www.live-nyc.com (the “Site”) or otherwise interacting with our real estate services (collectively, the “Services”). This Privacy Policy explains:

1. What information we collect

A. Information You Provide Directly

  • Contact details: Name, email address, phone number, mailing address.

  • Transaction details: Property preferences, budget, financing documentation.

  • Communications: Messages, form submissions, and recordings of calls (where permitted).

B. Information Collected Automatically

  • Device & usage data: IP address, browser type, operating system, pages viewed, referral URL, timestamps.

  • Location data: Approximate geographic location based on IP address.

C. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to enhance your experience and gather analytics (see Section 3).

2. How we use and share your information

A. Core Uses

  • Service delivery: Schedule showings, prepare property recommendations, facilitate offers, coordinate closings.

  • Communication: Respond to inquiries, send market updates, newsletters, appointment reminders.

  • Business operations: Analyze trends, improve the Site, customize content, and conduct marketing.

B. Sharing with Third Parties

We do not sell your personal data. We may share information with:

  • Service providers: MLS vendors, title companies, lenders, movers—solely to fulfill your transaction.

  • Legal compliance: If required by law or to protect our rights and safety.

  • Business transfers: In connection with a merger, sale, or asset transfer—subject to confidentiality obligations.

3. Cookies & Tracking Technologies

  • Essential cookies: Enable core Site functions (e.g., form submissions).

  • Performance cookies: Collect anonymous usage data to optimize performance.

  • Marketing cookies: (If enabled) Deliver targeted ads and measure campaign effectiveness.

4. Your Privacy Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws:

  • Access & portability: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your data, subject to legal retention obligations.

  • Opt‑out: Unsubscribe from marketing communications via the “unsubscribe” link in emails.

To exercise these rights, contact us as described below. We will respond within the timeframe required by law.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. While no system is perfectly secure, we continuously monitor and improve our practices.

6. Children’s Privacy

The Site and Services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected a minor’s information, please contact us to request deletion.

7. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. The “Last updated” date will indicate when revisions take effect. Continued use after updates signifies your acceptance.

8. Contact Us

For questions, concerns, or to exercise your privacy rights, please reach out:

Live NYC, LLC

Email: taylor.durland@corcoran.com

Phone: +1 (212) 867-3650

Address: 524 Broadway 3rd Floor New York, NY 10012

Thank you for trusting Birch Mountain Ventures LLC (DBA - Live New York) with your real estate journey. Your privacy matters.